Today we talk a little about Gate1Travel , a travel agency from the USA. Gate 1 offers quality escorted tours, river cruises and independent vacations for the lowest price possible. We are able to offer such amazing values thanks to our buying power, our relationships with like minded suppliers, and with the help of our global network of staff and tour managers. Gate 1 escorted tours feature groups of 24-42 travelers, centrally located hotels, hand picked English speaking tour managers, and a balance of structured touring along with time for leisure and independent exploration. Our European river cruises are either chartered or exclusively owned by Gate 1, allowing us to provide the high level of service, quality, and value that our travelers have come to expect. And for those travelers looking to create their own experiences, we offer a variety of single or multiple city stay independent itineraries.
Gate1Travel is a very big travel agency, you should find practically anything you may want in their offer. Lets see what are their summer 2019 top offers : We had a great time on our trip to Vietnam!! It was even better than we expected. Our guide was Trong who did an excellent job making sure we all had a great experience and learned about the Vietnamese people and culture. We would highly recommend this trip to friends!! Featured Destination Vietnam “We would love for you to join us on an upcoming Gate 1 Travel Vietnam escorted tour. If you’re looking to experience the best of Vietnam, here is your chance! Visit the magnificent Saigon Opera House in Ho Chi Minh City; explore the Old City of Hoi An; tour the Imperial City in Hue; view the thousands of limestone islands rising out of the sea in Halong Bay, and so much more! Don’t miss this opportunity of a lifetime!”.
Random customer reviews : My wife and myself took a tour with Gate 1 to Morocco in February, which I must say was very nicely organized. Where I have had an unpleasant experience with Gate 1 is in the booking of my flights thru Gate 1, and their refusal to address my issue. In booking our flights we requested Premium Economy on all flights to and from Atlanta / Morocco. We paid a surcharge of $599.00 each. The only flight we were accommodated in Premium Economy was Atalanta / Morocco. Connecting flight from Paris to Morocco was economy class with some of our fellow tour group who never paid any surcharge. Read extra details on Gate1travel complaints.
Some negative reviews : When Gate1 induces you to book early by stating that prices will go up by $400 after a June 15 deadline, it is completely bogus. In my case, I booked in May just to discover 6 weeks later that prices had gone DOWN, not up. Their customer service is dreadful with people repeatedly unable to even understand what a complaint is about. Then a supervisor in the sales department deflect the problem on the marketing department. When confronted, Gate1 is very careful not to acknowledge any of this in writing and they just dont care. Their message: if the customer does not like it, that is fine, he can cancel and they keep the $300 deposit!
Some positive reviews : It was wonderful. We have taken 7 trips with Gate 1 and this was a favorite, right up there with Greece, Ecuador and Galapagos cruise. Our guide was Henry Melgarejo who did an excellent job. His love and knowledge of his country were evident. Hotels were very good and price for entire trip with flights was economical. We changed flight from Miami to DC and Gate 1 charged identical price with no increase for changing departure site. Very nice! Henry was the best guide we’ve ever had. Group was a good size of 26. Henry escorted us through Machu Picchu and even rode the train with us. We felt entirely safe the entire trip and we learned so much about the Incas. Henry is an historian and college professor who studied in USA and Peru. Gate 1 executed our trip with precision and care. Buses were new and drivers were excellent.